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Following the last provisions of the government facing the health crisis, the EcÔtelia Estate is currently closed until April 15, 2020.
This exceptional situation is complicated for everyone (citizens, employees, customers and businesses). Numerous exchanges with the government took place, in the presence of the unions of outdoor hotels and hoteliers. Orders have been issued to manage this situation as well as possible, the aim being not to penalize anyone and to propose solutions.
In this exceptional context, we thank you for your understanding and solidarity, which will allow us all, players in tourism, to ensure the sustainability of our activities. This is why we favor these two solutions.
If however none of them suit you and you want a refund, we would then offer you, in accordance with the latest orders of March 25, 2020, a credit in the amount of the sums already paid, to be used on all the services of the Estate for a period of 18 months. It is at the end of the validity of this credit that we could proceed to the reimbursement of the sums on simple request from you.
In this case, only, please come back to us now by email, so that we can set up this credit.
We hope we have answered all of your questions. While waiting to see you at the Domaine, especially take good care of yourself and your loved ones.
We are sure that you will be delighted with an unusual little getaway after this difficult period!
Our team remains at your disposal for any further information
Do you have a gift voucher ?
05 56 65 35 38